Customer Sales Advisor

Customer Sales Advisor- Full time Permanent
 
Salary: £27,053 per annum
 
Hours of Operation
Monday–Friday: 7:00 am – 7:00 pm

One weekend every four weeks:
• Saturday: 9:00 am – 6:00 pm
• Sunday: 9:00 am – 3:00 pm
 
We are recruiting on behalf of our client, a growing storage company, for a Customer Sales Advisor to join their team.

In addition to providing day-to-day help to their customers, the Customer Sales
Advisor will contribute to the overall cleanliness appearance and overall effectiveness
of the operation and, in the absence of other management, may be required to take
responsibility for other store activities.
 
To achieve this, the customer sales advisor will:

• Contribute to the achievement of the financial targets of the store
• Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
• Respond effectively to the diverse needs of each customer
• Ensuring the store presents itself to a high standard of cleanliness
• Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
• Comply consistently with all company procedures

Main Duties:

• Deal effectively with sales enquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers
• Maximise every sales enquiry to ensure the store hits its target
• Complete all administrative tasks to ensure compliance with company procedures
• Maintain a clean and tidy store.
• Will be required to lone work. In instances of lone working or in the Store Manager and Supervisors absence take key holder responsibility.
• Will be required to carry our forklifting.
• Ensure that the store ‘bad debt’ is kept to a minimum. Implementing procedures and controls to recover any bad debt
• Ad hoc duties

 
Person Specification:
In order to be successful in the position the candidate will need to demonstrate:

• A good level of written and verbal communication skills
• Ability to speak clearly and demonstrate effective listening skills when communicating with customers face to face or over the phone
• Self-discipline, working within guidelines and procedures whilst being attentive to detail
• Comfortable working in a small team environment and adapt to lone working
• Project confidence and knowledge of Company products and services on completion of the induction and probation period

 
Responsibilities:

• Day to day liaison with customers
• Achieving a high level of customer service and satisfaction
• Achievement of weekly, monthly and yearly sales targets
• Lone Working
• Physical rounds of the store and the units
• Forklifting, where applicable
• Housekeeping

If this sound the the role for you then we would love to hear from you!
Please apply now or give us a call on 01753687876.