Customer Service Administrator

Full-time role (33 days annual leave once permanent)
Outstanding facilities & office conditions - staff fun days
Free parking & immediate starts available

We are actively seeking experienced customer service advisors for a leading logistics provider in the Coleshill area - additionally we are also seeking a medium-term data administrator for an associated company in the Tamworth area.

Our customer service agent roles are always hugely popular; you would be representing a very well-known brand looking to make long-term investments into its people.

The daily responsibilities would include:-

- Receiving and handling a high volume of inbound customer calls ranging from order placement, stock availability, delivery updates, complaint handling and much more
- Updating in-house CRM system
- Working from and consolidating Microsoft Excel spreadsheets
- Maintaining a high level of service at all times, in a bright & bubbly fashion (ideally 6 months experience in a service advisor role)

Hours of work: 7.5 hour days ranging between 0700-1800 Monday to Friday

Rate of pay: £12.74 per hour, rising to £12.87 plus additional benefits once 12 weeks have surpassed

If you are interested in applying for our Customer Service Advisor role, and feel that you meet the above skills requirements, please click to apply today!