Scheduler ( Nights )
063106142

£28,000 Per Annum

Full Time

Permanent

Tamworth, Staffordshire

Customer Service And Call Centre

Posted 19 days ago

Expires In 9 Days

Job Description

NIGHT TEAM MEMBER - 4 on 4 off - 12 Hour Shifts ( 7pm - 7am ) or ( 9pm - 9am ) 
Become part of a successful operation in Tamworth with a rapidly growing business who offer a cost effective, reliable and sustainable service. 

Reporting to your Manager you will be responsible for being the first point of contact for customers and driver. This role requires a high level of flexibility & the ability to communicate both verbally and written. Duties to include but not limited to : -
* Provide a high standard of customer service to all customers 
* Respond appropriately to both customers and drivers 
* Allocate jobs to drivers & planning to achieve the required response times 
* Handling of live customer complaints 
* Full awareness of real-time resource availability 
* Pricing of jobs for drivers & customers as per pricing process
* Maximise opportunities to prevent occurrence's of loss-making jobs. 

What we need from you to be successful :-
* Strong Work ethic giving full attention to detail & accuracy 
* Able to solve complaints and issues 
* Able to work alone and unsupervised at times
* Experience within a high pressured environment is advantageous 
* Strong admin skills & willingness to be flexible. 
If you have worked in previous contact centre, planning, scheduling or transport office we need to hear from you 

Apply Now for a positive career move

Lisa Salt063

lisa.salt@pertemps.co.uk

01827 311377

Division 063

Pertemps Tamworth

The Manor House

Ground Floor

Lichfield Street

Tamworth

Staffordshire

B79 7QF

01827 311377

View Branch Details
Jobs With Pertemps

Recommended Jobs

Scheduler

Pertemps

Competitive

London, Greater London

Temporary

Posted 23 days ago

Ref 775Scheduler

View Details

£24 Per Hour

Lancashire, Lancashire

Temporary

Posted around 2 months ago

Ref PK-RMN-LANC-V48

View Details

£21 - £30 Per Hour

Sussex, Sussex

Temporary

Posted around 2 months ago

Ref PK-RMN-SUS-V48

View Details