Job Description

Job Title: Temp Tenancy Administrator
Location: B37
Job Purpose:
Provide administrative support to the Tenancy Sustainment Team to ensure efficient housing services and timely letting of vacant properties.
Key Responsibilities:

Manage Caseload: Organize and prioritize daily tasks and housing applications.
Process Applications: Handle housing register applications and update changes in circumstances.
Maintain Records: Keep digital and manual information systems up to date.
Communication: Respond to customer inquiries via phone, email, and in-person professionally.
Property Listings: Coordinate advertising of vacant properties and manage related information.
End Tenancies: Process tenancy end scripts, handle voids, and manage late key returns.
Team Support: Provide administrative assistance to team members as needed.
General Admin: Organize printing materials, maintain email inboxes, and produce spreadsheets and newsletters.

Skills Required:

Strong organizational and time management abilities
Good IT skills, especially in Microsoft Word, Excel, and email systems
Excellent communication skills, both written and verbal
Attention to detail and accuracy
Ability to work independently and as part of a team

This role is essential in ensuring smooth administrative operations within the Tenancy Sustainment Team.

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TEMP Tenancy Administration Assistant

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