My client who are a cleaning products supplier are currently looking for an Customer Care Administrator to work alongside their busy team on a Part-Time basis. My client is dedicated to providing exceptional customer service and support and are looking for a motivated and detail-oriented individual to join our team as a Part-Time Customer Care Administrator.
Administrator
16 - 24 hours per week (Flexi hours and days)
4 weeks minimum
£12.00
ASAP Start
Redditch
Duties:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints with empathy and efficiency.
- Maintain accurate records of customer interactions and transactions.
- Liase with other departments to ensure a seamless customer experience.
- Provide feedback on the efficiency of the customer service process.
- Perform administrative tasks as needed.
You will need to have:
- Previous experience in customer service or admin related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
If this sounds of interest, please click APPLY TODAY or email your updated CV to Natalie.Jessup@pertemps.co.uk.