Account Manager

We are recruiting a commercially driven Account Manager to join an established business based in Halesowen.

The main objective of the position is to support the continued growth of our sales function; we are seeking a motivated and commercially driven Account Manager to join our internal sales team.
 
Key Responsibilities
•              Manage and develop a portfolio of customer accounts, maintaining regular and proactive contact.
•              Promote new products, services, and marketing initiatives to customers.
•              Act as a primary point of contact for the field sales team, providing administrative and sales support including order processing, invoicing and logistical planning.
•              Deliver a high standard of service to visitors, offering knowledgeable product advice and guidance.
•              Liaise with warehouse and logistics teams to source products and ensure timely and accurate fulfilment of customer requirements.
•              Maintain accurate records and ensure all customer interactions are logged appropriately.
 
 
Essential Skills & Experience

•              Proven experience in a sales support or internal sales role, including processing sales and purchase orders using ERP systems.
•              Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders at all levels.
•              Confident and professional telephone manner, with well-developed call handling skills.
•              Proactive approach with the ability to identify and contribute to process and system improvements.
•              Excellent organisational and time management skills, with the ability to prioritise workloads effectively
•              Strong team player with the ability to work independently using initiative.
•              High level of numerical accuracy and attention to detail.
•              Proficient in Microsoft Office applications; experience with ERP systems
•              Must reside within a commutable distance of the office.
 
 

 
In return we will provide:
 

• The opportunity to join a well-established and growing business with a strong market presence.
• Varied and engaging role where you can develop your commercial and interpersonal skills.
• A supportive and team-oriented working environment.
• Competitive salary package, including additional benefits and performance-related incentives. Ongoing training and development opportunities.