Job Description

Rental Administrator
Location: Tipton
Salary: Up to £26k

We are looking for an experienced administrator to join our team, you will be reporting to the Rental Supervisor and assist with administration for the rentals team. This is a brand-new position that would really suit someone that has worked within rental hire previously.

Within this role, your main tasks will be:

Ensuring operation of the FFR is active, being available to take calls at the desk.
Deal with all customers and colleagues in a professional & timely manner via phone and email.
Complete the process from lead to order to off hire with customers on rental enquiries.
Maintain the Protean systems and keep them accurate with the rental fleet changes.
Assist business development managers with hires.
Work closely with the hire engineers in the workshop to ensure lead times are met.
Ensure all invoicing is done each month and resolve any queries in a timely manner.
Liaise with our 3rd party transport company to book deliveries and collections.
Assist with frequent stock takes on trucks, batteries, chargers, and masts.
To undertake this role in compliance with Health and Safety requirements.
Whilst the above responsibilities outline the main functions of this position, management may from time to time, ask you to undertake other duties commensurate with the salary for this position.

A little bit about you :

The following attributes are considered essential to this post:
Have experience of working with customers.
Have exceptional administration skills.
Be a motivated and hardworking individual with a sales bias who has a desire to learn and wants to strive to improve the rental side of the business both economically and commercially.
Be professional, always provide a good customer service and build / maintain good relationships with customers.
Work well under pressure and used to a fast-paced working environment to meet deadlines.
Have excellent interpersonal skills and be integrative with other departments and colleagues in the workplace.
Be organized, good with prioritizing and follow the correct procedures in the company.
Demonstrable sound decision-making and negotiation skills.
Good listening skills and be creative with ideas.
Able to take direction from management.
Be able to work on own initiative.
Willingness to be flexible to help the Company meet challenging demands.
Good attention to detail whilst maintaining a sense of the bigger picture.
Self-motivated.
Work effectively as a team player.

Working Hours: 08.30 am to 5.00 pm
Monday to Friday

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