Office Manager

Do you want to work for a company whose number one priority is their staff? Would you like for a company who retain their staff? If so, this Office Manager position may be just what you are looking for.

We are looking for an experienced full time Office Manager to join our fast-paced event and communications agency. Whilst this is an office manager position, you will also have front of house and receptionist responsibilities as part of the role.

This role will suit someone with experience of running/managing an office who is process and procedure driven and has excellent communication and organisation skills. You will possess strong trouble shooting skills and be a natural finisher/completer whilst being commercially savvy and have a good overall business awareness.

This role would suit someone who loves a challenge, is self-motivated, capable of prioritising and juggling many tasks, whilst being able to maintain a calm and professional attitude and be committed to providing a quality service. You must be comfortable working on your own and using your own initiative, as well as managing and inspiring excellence in others.

You must have a positive disposition, strong social skills and be able to fit in quickly and easily to a small team.

Your main day to day responsibilities will include:

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• To be the face and first point of contact for our client, welcoming and looking after visitors for the duration of their stay. Dealing with incoming and outcoming post and deliveries.
• Managing the internal meeting room bookings ensuring the rooms are kept clean and tidy and have all requirements for the meeting.
• Answer the clients main phone line in an appropriate manner, relaying calls and messages to the relevant person.
• Ensuring all client contracts are accepted, adhered to and are current.
• Managing our existing QMS certification - ISO 9001. Ensuring all prosses and procedures are up to date, conducting internal audits and maintaining compliance across the company. Training existing employees and new joiners to the business.
• Managing the external IT suppliers and helpdesk incidents, ensuring our IT system is robust with secure back up and maintenance procedures in place, management of exchange 365 licenses.
• Overseeing and responsibility for UK GDPR requirements within the business, including compliance, internal audits and training staff.
• At general office and facilities level ensuring legal compliance, training of current and new staff, communicating any changes to staff, weekly and monthly office checks.
• Co-ordinating and challenging all office contacts and looking for cost savings where possible. Management of building and ground maintenance, liaising with the building owner where necessary, working with contactor and ensuring the premises and facilities are kept tidy and in good condition.
• Overseeing any studio bookings and booking process to ensure smooth management.
• Supporting the HR department by scheduling and managing the induction programmes for new staff.

Essential Skills & Requirements

•  Previous experience of running/managing an office.
•  Strong project management skills with a track record in having managed previous projects.
•  Experience of working with ISO 9001.
•  Process/procedures oriented, a natural finisher/completer.
•  Being accurate and paying attention to detail, even when under pressure.
•  You must be comfortable working part of a team but be equally capable of working on your own and using your own initiative
•  Excellent communication skills.
•  Positive disposition and strong social skills.
•  Ability to multi-task and manage multiple projects at the same time.
•  Excellent MS Office skills with good working knowledge of outlook word, excel and power point.

Please only apply for this role if you feel you meet all the criteria detailed above. We work in a rural location so full UK driving licence and car is essential.