£27,000 Per Annum
Full Time
Permanent
Downend, South Gloucestershire
IT
Posted 12 hours ago
Expires In 29 Days
Job Description
Location: North East, Bristol
Salary: £27,000 per annum + On Call
Contract: Fulltime, Permanent
Are you tech-savvy, people-focused and ready for a role that mixes hands-on customer support with occasional face-to-face training?
We’re looking for a confident Customer Support Specialist to join a friendly, growing team in North East Bristol. You’ll deliver expert support from the office / hybrid most of the time, with occasional travel to client sites to deliver system training.
Why this role rocks:
- Hybrid working – minimum 3 days in the office
- Competitive salary up to £27k + On Call allowance
- Perks: BUPA, pension, life insurance, bonus scheme, career growth
- Friendly, collaborative team in a fast-growing, innovative company
What you’ll do:
- Provide front-line customer support via phone, Teams, email, and support portals
- Troubleshoot issues and liaise with developers to resolve them
- Create/update training materials, guides, FAQs, and help documentation
- Travel to client sites to deliver training on systems
- Assist with system updates, user setup and procedural documentation
We’re looking for:
- 1–2 years’ IT/software support experience
- Excellent communication and problem-solving skills
- Confidence delivering in-person training
- Proficient in MS Office, basic IT troubleshooting, and image/video editing
Extras that make you shine:
ISO 9001/27001 knowledge, SQL, asset management experience, or support portal experience (Freshdesk etc.)
Apply!
If this role sounds of interest, click apply to send your CV or if you have any questions please contact Kirk at Pertemps, Bristol.
Kirk Ryan
kirk.ryan@pertemps.co.uk
02920220776
Division 058
Pertemps South Wales
Temple Court
13A Cathedral Road
Cardiff
Glamorgan
CF11 9HA
02920 220776
Recommended Jobs
Scanner Support Technician
Pertemps
£13.70 Per Hour
Milton Keynes, Buckinghamshire
Temporary
Posted 23 days ago | AQA
Ref 416000005
IT Support Specialist
Pertemps
£28,000 - £31,000 Per Annum
Meriden, West Midlands
Permanent
Posted 8 days ago
Ref 080131098
Collaboration Support Engineer
Pertemps
£50,000 Per Annum
Reading, Berkshire
Permanent
Posted 2 days ago | Thames Water
Ref 44219