Job Description

Customer Service Administrator - Make This Role Your Own!

Emersons Green | £28,000–£32,000 (depending on experience) | Mon–Thurs 9–5, Fri 9–4 | Free Parking

Looking for a role where you’re actually valued? A team that has your back? A job where your organisation skills actually matter?

We’re looking for a confident Customer Service Administrator to become the heartbeat of a busy, friendly office. If you’re great with people, thrive in a fast-paced environment, and can juggle customer service with solid admin and some debt collection - you’ll feel right at home.

What You’ll Be Doing

Helping customers with queries
Processing orders accurately
Supporting credit control/debt collection
Keeping systems updated
Organising customer accounts
Being the go-to person for smooth operations

What You Bring

Customer service & admin experience
Comfortable handling credit control tasks
A confident, friendly phone manner
Strong attention to detail
Ability to stay calm, organised, and helpful

Why You’ll Love It

Great salary & benefits
Birthday off
Medical cover
28 days’ holiday (incl Bank holidays)
Free on-site parking
Supportive team that wants you to succeed

Ready to join a workplace where you’ll be appreciated? Apply now!

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