Customer Service Admin

Job title: Customer Service Administrator
Location: North Somerset
Salary: £19,656
Hour: 30 hours per week (flexible over 5 days)
Example 8.30am - 15:00pm Monday - Thursday, 9:00am - 13:00pm Friday
Onsite parking

I am currently seeking a Customer Service Administrator to join a friendly and supportive team in North Somerset.
This role will involve working closely with the Customer Service Manager and maintaining relationships with various departments across the organisation.

Main Duties:

" General office administration tasks.
" Ensure customer details are accurate and in line with Purchase Order (PO) requirements.
Perform a satisfactory credit check for the customer before proceeding.
" Acknowledge and confirm receipt of Sales Orders within a timely manner.
" Liaise internally and with customers to arrange the timely delivery of Sales Orders.
" Organise necessary transportation, addressing any customer requirements.
" Create dispatch notes for the orders being delivered.
" Address customer requests and inquiries regarding deliveries.
" Keep customers informed of any potential delays in the delivery schedule.

Skills required:

" Experience in customer service essential.
" Sales Preferred, but not necessary.
" Attention to Detail.
" Strong focus on accuracy and precision.
" Excellent verbal and written communication skills.

Benefits:

" Enhanced pension (Real Living Pension)
" 33 days holiday increasing 1 day for each 5 years' service
" Cycle to Work Scheme
" Employee benefit scheme
" Uniform provided
" Company nights out
" Wellbeing activities
" Career development opportunities

If you are interested in applying for the Customer Service Administrator role then please click APPLY