Scheduler/ Administrator

Scheduler / Administrator 
A growing renewable energy business are seeking an organised and proactive Scheduler / Administrator to join our dynamic team. This is an excellent opportunity to be part of a fast-paced, forward-thinking company within the rapidly expanding renewable energy sector, offering strong opportunities for career development and progression.

 
Key Responsibilities 
Handling incoming calls and enquiries from customers in a professional and friendly manner
Scheduling and coordinating appointments for engineers and installation teams
Managing and maintaining engineers’ daily diaries to ensure efficient workflow
Liaising with internal departments and external customers to organise works and resolve queries
Repairing and processing compliance and administrative paperwork in line with company and regulatory requirements
Providing regular updates to customers regarding appointments, job progress, and any changes
Supporting the wider operations team with general administrative duties
Ensuring high levels of customer service at all times

Skills and Experience Required 
Previous experience in scheduling, administration, or customer service (ideally within construction, utilities, or renewable energy)
Strong organisational skills and the ability to manage multiple tasks in a fast-paced environment
Excellent attention to detail and accuracy in record-keeping
Confident communication skills, both verbal and written
Good IT skills, including experience with scheduling systems and Microsoft Office
Ability to work independently as well as part of a team
Problem-solving mindset and ability to handle customer queries effectively

This is an office based role working Monday to Friday