£12.31 Per Hour
Full Time
Temporary
West Bromwich, West Midlands
IT
Posted 27 days ago
Expires In 2 Days
Job Description
Duties will include (but are not limited to):
- Deliver exceptional customer support via telephone
- Keep customers updated on query progress to maintain high service standards
- Create and manage user accounts using remote software and online portals
- Configure and amend telephony setups based on customer requirements
- Answer a high number of inbound calls per day
- Accurately log all customer interactions and maintain up to date administrative records
The ideal candidate:
- Proven experience within an IT Support role
- Technical support experience is beneficial but not essential
- Excellent time management and organisational skills
- Strong attention to detail
- Ability to prioritise tasks and resolves issues in a timely manner
Hours:
08:30am – 17:00pm
Monday to Friday
Pay Rate:
£12.31 per hour
This is a 3-month temporary contract with immediate starts available after a successful interview.
Please apply with your CV to be considered for this role.
Cara Hodgetts
cara.hodgetts@pertemps.co.uk
01215 005161
Division 037
Pertemps West Bromwich
9 - 11 Bull Street
West Bromwich
West Midlands
B70 6EU
01215 005161
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