£12.31 Per Hour
Full Time
Temporary
West Bromwich, West Midlands
Customer Service And Call Centre
Posted 17 days ago
Expires In 11 Days
Job Description
Duties will include (but are not limited to):
- Deliver exceptional customer support via telephone
- Keep customers updated on query progress to maintain high service standards
- Create and manage user accounts using remote software and online portals
- Configure and amend telephony setups based on customer requirements
- Answer a high number of inbound calls per day
- Accurately log all customer interactions and maintain up to date administrative records
The ideal candidate:
- Proven experience within a call centre type role
- Technical support experience is beneficial but not essential
- Excellent time management and organisational skills
- Strong attention to detail
- Ability to prioritise tasks and resolves issues in a timely manner
Hours:
08:30am – 17:00pm
Monday to Friday
Pay Rate:
£12.31 per hour
This is a 3-month temporary contract with immediate starts available after a successful interview.
Please apply with your CV to be considered for this role.
''
Cara Hodgetts
cara.hodgetts@pertemps.co.uk
01215 005161
Division 037
Pertemps West Bromwich
9 - 11 Bull Street
West Bromwich
West Midlands
B70 6EU
01215 005161
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