Office Administrator

Pertemps Manchester are looking for a transport office administrator for our prestigious client based in Carrington, this is a temp to perm position with a full time contract available after 12 weeks. Previous admin experience is preferred although not essential. A driving licence is essential due to the location of the office.

Pay:
Up to £32,000 depending on experience

The Details:

• Monday to Friday
• Hours: 40 Hours Per Week / 07:30 Start Time
• 28 Days Holiday Inclusive of Bank Holidays
• Free Parking Onsite
• Monthly Pay

What your day will look like/Tasks to Complete

• Working closely with the other members of the team to fully understand Customer and Suppliers requirements and expectations
• Dealing with customer enquiries
• Deal with any procurement needs
• Identify opportunities for and initiate continuous improvement projects.
• Data Inputting
• Provide timely, quality, and accurate management information (Weekly/Monthly)
• General Administration Duties
• Support with any other "ad hoc" administrative tasks
• Prepare and send Transport and Warehouse invoicing to Customers
• Investigate and conclude customer invoice queries

What we need from you:

• Proficient knowledge of Microsoft office, particularly word processing and spreadsheet skills.
•  ‘Right To Work’ in the UK
• Good communication skills are essential with the ability to express empathy with customers
• Excellent written and verbal skills are essential
• Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising
• Good ‘people skills’ for working with a range of colleagues and customers 
• Leadership skills - supervise, guide and motivate with the team 
• Delegate tasks effectively ensure each team member understands their role and responsibilities
• Provide constructive feedback and conduct performance reviews 
• Oversee daily operations of the team 
• Serve as the primary contact between the team and upper management, relaying critical information and feedback
• Identify skill gaps within the team and coordinate training opportunities.