Job Description

Customer Service Administrator – Remote role
£24,000-£27,000 Per Annum base on Experience
Full time Temp-Perm

Pertemps Isle of Wight are recruiting for multiple, Customer focussed Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support.

The Role:

Fully remote, home based (all IT equipment will be provided).
Monday – Friday, 9am – 5pm with 1 hour for lunch.
Salary of £24,000 - £27,000 depending on experience.

Responsibilities as a Customer Administrator:

Providing frontline telephone and email support to ensure a smooth journey and high-quality care.
Booking appointments for customers as required.
Working through email enquiries and escalating as required.
Dealing with enquiries, answering queries, calls and escalating to relevant departments.
Appropriately and sensitively deal with professionals, customers and clients.
Always adhere to strict policies regarding confidentiality and compliance.
Ensuring all information is recorded accurately on your system.

Requirements:

A minimum of 1 years relevant Administration experience.
Experience using MS office.
Good communication skills.
Ability to prioritise.
Clear understanding of confidentiality and handling sensitive information.
Self-sufficient and a problem solver.
Happy to undertake a DBS check.

If you are interested in this Customer Service Administrator role, please apply with an up-to-date CV or get in contact with Brett at the Pertemps Isle of Wight Branch.

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Customer Service Administrator - Remote

Job Description

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