Technical Support Engineer

Technical Support Engineer

Pertemps are currently recruiting for a Technical Support Engineer to join a specialist chemical manufacturer who are based in Hampshire. Our client is looking for an enthusiastic candidate with a background within engineering. 
 
Responsibilities: 
-    Provide extensive technical support and backup to UK & European distributors.
-    Develop and implementing testing programmes. 
-    Maintain and expand central knowledge databases for product and application information.
-    Attend site visits to support sales staff with technical details. 
-    Answering calls and emails relating to technical support. 
-    Hosting training sessions and hands on demonstration of the products. 
-    Handling product quality complaints.
-    Assist with quality control when the QC Technician is absent. 
-    Writing of technical articles and product PR.
-    Updating CRM database, forwarding sales leads to relevant departments. 
 
Requirements: 
-    Experience within a similar role 
-    Experience working with adhesives, sealants, coatings or paints is advantageous 
-    Science based qualification or degree 
-    Engineering background 
-    Excellent verbal and written communication skills 
-    Happy to travel to Europe occasionally
-    Full UK driving licence
 
The Technical Support Engineer Role: 
-    Monday to Friday 8am – 4.30pm 
-    Negotiable salary depending on experience 
-    Annual Bonus 
-    Happy with occasional travel including European travel and attending exhibitions 
-    25 days holiday plus bank holiday 
-    Generous pension contribution 
-    Private Medical Cover 
 
If you are interested in this Technical Support Engineer position, please apply below with an up-date CV or get in contact with Jemma at Pertemps.