Job Description

Job Title: Customer Service Administrator
Location: Golborne, Warrington (WA3 3SP)
Salary:                    26k per annum
Shifts:                     Monday- Thursday 09:00- 17:00, Friday 09:00- 16:00
Contract Type: Permanent

Our client is an expanding and forward-thinking ambitious company who are well established and well known within their sector across both the UK and Europe.

Company Benefits

Permanent role
Opportunities to progress within the business
25 days holiday + bank holidays
Free monthly dinner on the last Friday of every month

As a Customer Service Administrator your duties will be:

Responding to customer orders and e-mails
Follow up order status and reporting of any problems or delays
Excellent customer service skills
Prepare, organise and manage bespoke customer enquiries / quotations
Taking phone calls from customers and dealing with their requests
Communicating internally important feedback from customers.
Dealing with and responding to high volumes of emails.
Taking good notes and direction from management to ensure customer needs are met.

The successful Customer Service Administrator will have the following skills;

Ambitious and looking to develop a career in a fast moving and growing business.
Ability to prioritise own workload.
Good customer service skills
Strong communication and administrative skills.
Confident in IT
Good Attention to detail
Ability to work under pressure and to meet target deadlines

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