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Frequently Asked Questions:

• How many Telesales Representative jobs are available on Pertemps?

  There are 20 Telesales Representative jobs available on Pertemps right now.

• What does a Telesales Representative do?

  A Telesales Representative, also known as an Inside Sales Representative, is a professional who conducts outbound calls to potential customers with the primary goal of promoting and selling products or services. They play a critical role in generating leads, building relationships, and achieving sales targets through phone-based interactions.

  Tasks required include:

  • Initiate and handle outbound calls to potential customers using a prepared script or talking points..
  • Clearly and persuasively communicate the features, benefits, and value propositions of products or services to generate interest..
  • Identify and qualify potential leads by understanding customer needs, preferences, and purchase intent..
  • Deliver a compelling sales pitch, addressing potential objections and highlighting value propositions to encourage customers to make a purchase..
  • Assist customers in placing orders, processing payments, and managing related transactions..
  • Identify opportunities for up-selling or cross-selling additional products or services based on customer needs..
  • Schedule appointments or meetings for sales representatives with interested and qualified leads..
  • Build rapport with potential customers, fostering positive relationships to enhance customer satisfaction and loyalty..
  • Maintain accurate records of customer interactions, lead details, and outcomes in a CRM system..
  • Work towards achieving individual and team sales targets set by the organization..

• What are the entry requirements for a Telesales Representative?

  Academic qualifications may be required. Training is typically received on-the-job, supplemented by short courses in practical skills. NVQs/SVQs in Sales at Levels 2 and 3 and apprenticeships are available.