Homeless Placement & Move-On Officer

Homeless Placement & Move-On Officer
Based in East London 
£22.76 per hour umbrella 
6 month contract 



Role Purpose 
To place homeless households into emergency and long term temporary accommodation. To arrange timely Move-On for households in temporary and HMO accommodation into settled private rented sector accommodation in order to discharge the Council’s rehousing duty.


Responsibilities 

• First point of contact for any temporary accommodation enquiries and concerns.
• Homeless households are advised of available tenancy support services including income maximisation, debt and rent arrears advice, Discretionary Housing Payments and Housing Benefit support.
• Homeless households are interviewed to assess their suitability before placing into temporary or settled accommodation.
• Homeless households are placed into interim accommodation pending decisions taking into account risk assessments and ensuring best use of stock.
• Accompanied viewings are carried out and potential tenants are provided with information in respect of the property, local area & facilities, universal credit & housing benefit information, tenancy conditions and the role and responsibility of the resident and the landlord.
• Vulnerable and home-bound residents are visited to sign up new tenancies
• The appropriate Tenancy Agreement or Licence for the customer is prepared and signed

Requirements 
Experience of working in the public sector housing field or similar environment  Knowledge of homeless legislation and case law on security of tenure, relationship breakdown and domestic abuse; welfare benefits, including personal benefits and housing related benefits.  Knowledge of a range of available housing options and support services.  Experience of assessing and interviewing vulnerable people, extracting sensitive information and providing excellent customer care.


Closing Date :15/11/2024 17:00