Logistics and Dispatch CoordinatorSalary: £29,120 – £33,280 per year Experience: Minimum 2 years
Job Type: Permanent
Hours: Full-time, immediate start available
Position OverviewA growing UK-based manufacturing company is seeking a highly organised and proactive Dispatch & Logistics Coordinator to join its operations team. This role is responsible for managing the distribution of manufactured products nationwide via courier partners, as well as overseeing the day-to-day activity of the dispatch department. Working closely with production and factory leadership, the post-holder will ensure accurate, timely delivery of goods while maintaining compliance with internal processes and performance targets.
Key ResponsibilitiesDispatch Coordination- Oversee all incoming and outgoing goods through the dispatch area.
- Organise and allocate deliveries in collaboration with departmental supervisors and coordinators.
- Manage the dispatch of all products for delivery or customer collection.
- Work alongside production and factory management to meet delivery deadlines.
- Plan and coordinate the department workflow according to production schedules.
- Manage the movement and handling of goods within the dispatch area.
- Ensure all dispatched items match works orders and delivery documentation.
- Confirm that correct packaging materials are used according to specifications.
- Maintain accurate and up-to-date internal systems relating to load allocation.
- Build and maintain effective communication with dispatch personnel and other departments.
Logistics Coordination- Produce delivery schedules and dashboards for works orders.
- Coordinate closely with the frames dispatch team to align deliveries.
- Liaise with site managers regarding delivery requirements and logistics.
- Collaborate with contracts teams and clients to confirm delivery dates.
- Arrange courier services and select appropriate vehicle types.
- Plan efficient multi-drop routes considering geography and traffic patterns.
- Negotiate courier pricing and review transport costs to improve efficiency.
- Streamline logistics processes to optimise delivery operations.
- Generate delivery documentation for dispatch teams.
- Scan and process items for dispatch.
- Brief courier drivers and provide required paperwork.
- Verify loads prior to departure and archive photographic evidence.
- Update systems with confirmed delivery dates and route details.
Candidate Requirements- Strong organisational skills and the ability to thrive in a fast-paced environment.
- Effective written and verbal communication abilities.
- Capable of managing multiple tasks and shifting priorities throughout the day.
- Excellent attention to detail with accurate administrative skills.
- Customer-focused approach when liaising with clients and site teams.
- Proactive problem-solving mindset.
- Comfortable working across both office and factory environments.
- Competent in using IT systems and operational software.
- Ability to follow organisational procedures, including ISO 9001:2015 and FSC requirements.
- Participation in regular 1:1 and production meetings, maintaining confidentiality and integrity.
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