BI Data Analyst

Thames Water is currently looking to recruit a BI Data Analyst to support stakeholders with KPIs, analysis, reporting and information related to a specific area of the business, either through regular operations or in a project environment. 

What you will be doing as the BI Data Analyst: You will collect, run, visualise and distribute reports to the business. The scope of the role encompasses all Customer Service, Financial Customer Care and Wholesale units and also encompasses wider Thames water requirements for service organisation reporting.

Key Accountabilities:

• Provide operational data analysis and interpretation.
• Provide information to help inform colleagues/managers on operational problems.
• Daily reporting and analysis.
• Supporting conversations to make decisions through data.
• Ensure our reporting runs smoothly so that stakeholders get reporting on time.
• Produces consolidated reports across the Business.
• Support to prepare insight from analysis of data to identify skills gaps or broken processes & procedures.
• Supporting other managers and departments with effective data capture for both regular and ad-hoc reporting.

What you should bring to the role:

• Someone with Data, Analytical and Insight experience is essential.
• The ability to deal with key stakeholders within the business.
• Strong numerical and analytical skills.
• Numerical, application experience, insight.
• Good technical skills with experience in SQL and Power BI with a desire to learn and develop.

Base Location: Hybrid – Based in Swindon.

Hours 36 hours per week Monday to Friday

What’s in it for you?

• Competitive salary - Offering a starting salary of £45,000 depending on skills and experience
• Annual leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid