£28,000 - £33,000 Per Annum
Full Time
Permanent
Orford, Cheshire
Customer Service And Call Centre
Posted 8 hours ago
Expires In 29 Days
Job Description
Location: Warrington (WA2)
Salary: £28,000 - £33,000 (DOE) + Bonus
Hrs: Mon-Fri 40 hrs per/wk (Flexible between 7am and 5pm)
Contract Type: Permanent
Company/Role
Our client works closely with the construction industry and is currently looking to grow and expand their current team by seeking an Account Manager to contact both existing clients and companies who have pre-arranged accounts, therefore no cold calling involved!
You will have flexible start and finish times (working 40 hrs each week Mon – Fri anytime between 7am and 5pm) – This role will be 100% Office Based, working within a small, hard working, but fun team.
As the Account Manager, your duties will be;
- Building and maintaining customer relationships
- Make 10 quality existing customer calls per day followed by follow-up emails.
- Contact buyers and site managers all who have dealt with the business previously.
- Use the company digital catalogue to share product information and track customer interests.
- Generate quotes and advise customers on the progress with their orders/delays etc.
- Promote additional products.
- Manage and maintain data in Salesforce CRM (training provided)
- Log all orders accurately, as this relates to the individual bonus structure.
- Ensure excellent customer service at all times.
As the Account Manager, you will need to have the following;
- Previous strong telephone-based customer service experience
- Confident and comfortable speaking with customers over the phone.
- Attention to detail and good administrative accuracy.
- Proactive and reliable, with a professional attitude.
- Able to work well in a team.
In return, you will receive;
- Competitive salary
- 25 days holiday + Bank Holidays with option to buy and sell up to 5 days.
- Individual bonus scheme
- Pension
- Private Medical and Dental Insurance Scheme
- Technology Scheme
- Cycle to work scheme.
Angela Jay
angela.jay@pertemps.co.uk
0800 107 1377
Division 011
Pertemps Warrington
St. James Business Centre, Unit 2 - 5
Wilderspool Causeway
Cheshire
Warrington
WA4 6PS
0800 107 1377
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